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Import Declarations for UK Customs Clearance

Bringing goods into the UK means the right CDS import declaration must be submitted to HMRC before goods can be released. Cartwright CS prepares and submits import declarations accurately, helping importers, freight forwarders and private clients move goods through UK ports with less stress and fewer delays.

We are Cartwright Customs Services

Cartwright Customs Services is a UK customs broker based in Southampton, Hampshire. We help businesses and individuals with HMRC customs declarations, customs documentation and practical customs support for goods arriving into the UK.


Our role is to make the import clearance process clear, organised and manageable. We check the information needed for the declaration, liaise with the relevant parties, submit the entry through CDS and keep you updated as the clearance progresses.

What this service covers

Our import declaration service can include:


  • CDS Import declarations for commercial goods

  • Customs clearance at UK ports

  • Document checks before submission

  • Commodity code and customs value support

  • Import VAT and duty guidance

  • Coordination with hauliers, carriers, ports and freight forwarders

  • Support with controlled goods where additional documents may be required

  • Guidance on reliefs or special procedures where relevant


Where eligibility for a relief, reduced duty treatment or special customs procedure depends on the shipment, we will explain what evidence may be needed and what needs to be checked before the declaration is submitted.

Who we help

We support a wide range of importers, including:


  • UK businesses importing stock, parts, machinery or equipment

  • Freight forwarders needing customs clearance support

  • Overseas suppliers delivering goods to UK customers

  • Removals companies handling personal effects

  • Private clients importing vehicles, belongings or specialist items

  • Hauliers and logistics providers needing UK port customs clearance


Whether you import regularly or need help with a one-off shipment, we can guide you through the information required.

Why this service matters

An import declaration tells HMRC what goods are entering the UK, where they came from, their value, classification and how any duties or taxes should be handled.

If the declaration is incomplete or incorrect, the result can be delays, extra costs, storage charges or compliance issues. Accurate import declarations help keep goods moving and give importers a clearer record of what has been declared to HMRC.

How Cartwright CS helps

Cartwright CS helps by turning customs requirements into a practical process. We review the available paperwork, identify missing information early and prepare the declaration based on the goods, route and documents provided.


We can work directly with importers or alongside freight forwarders, hauliers and carriers. If onward transport is needed after clearance, we may also be able to arrange haulage through trusted partners.

Common challenges we solve

Importers often come to us when they are dealing with:


  • Goods held at port awaiting customs clearance

  • Confusion over commodity codes or customs values

  • Import VAT and duty questions

  • First-time imports into the UK

  • CDS import entry requirements

  • Goods arriving at short notice

  • Carriers requesting customs clearance documents before release


We keep the process practical and explain what is needed in plain English.

How the process works

You send us the shipment documents, including the commercial invoice, packing list, transport details and any supporting paperwork.


  1. We review the information and let you know if anything important is missing.

  2. We prepare the import declaration using the details provided.

  3. The declaration is submitted to HMRC through CDS.

  4. We confirm the duty, VAT or payment position where applicable.

  5. Once cleared, we coordinate with the relevant carrier, port, haulier or freight forwarder so the goods can move on.


Why choose Cartwright CS

Cartwright CS combines professional customs processes with small-company care. You get clear communication, practical updates and a customs broker who understands how important timing, accuracy and paperwork are when goods are waiting to move.

We focus on getting the declaration right, keeping you informed and helping you avoid avoidable customs problems.

Location and coverage

We are based in Southampton, close to both Southampton and Portsmouth ports, and support import customs clearance across the UK.We can assist with goods arriving through major UK ports including Southampton, Portsmouth, Felixstowe, Tilbury, London Gateway, Dover, Liverpool, Grangemouth, Immingham and Harwich, depending on the shipment route and carrier arrangements.

Frequently asked questions

What is an import declaration?


An import declaration is the customs entry submitted to HMRC when goods enter the UK. It includes details such as the importer, supplier, goods description, commodity code, value, origin and transport information.


Do I need an import declaration for every shipment?

Most commercial goods entering the UK require an import declaration. Requirements can vary depending on the goods, route, value and customs procedure, so it is best to check before the goods arrive.


Can Cartwright CS submit CDS import entries?


Yes. Cartwright CS can prepare and submit import declarations through CDS using the documents and shipment information provided.

What documents do you need for an import declaration?


Usually we need a commercial invoice, packing list, transport document, arrival details and importer information. Some goods may also need licences, certificates, IPAFFS / CHED documents or port health paperwork.


Can you help if my goods are already at port?


Yes. If your goods are already at port, send us the documents and carrier details as soon as possible. We will review what is needed and help progress the customs clearance.

Need help with an import declaration?

Contact Cartwright Customs Services for clear, practical UK customs clearance support.

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