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Relocation Customs Clearance for International Movers

Cartwright CS Ltd is a UK customs broker and customs agent based in Southampton, Hampshire. We help international removals and relocation companies move household goods and personal effects in and out of the UK accurately, quickly, with clear communication at every step.

New Home

We are Cartwright Customs Services

We make customs clearance simple, accurate, and stress‑free, even for complex shipments. From handling HMRC declarations and documents (including T1 Transit) to arranging onward freight and last-mile delivery when required, we remove uncertainty so your shipments clear on time and your clients remain satisfied.

Why partner with Cartwright CS for relocation logistics?

Built for removals workflows 
We understand removals‑specific processes and personal effects documentation, so your team doesn’t have to translate between moving and customs terminology.


Speed, compliance, confidence 
Fast, accurate submissions help prevent delays, demurrage, and storage costs—while ensuring full UK compliance.
 

Seamless extension of your team 
We work directly with removal companies as an outsourced customs partner, giving you big‑company quality with small‑company care.

Moving Day
Packed Moving Boxes

What we do for international removals and relocation companies

  • Personal effects customs clearance (UK and EU import and export), including household goods import clearance, and transfer of residence, where applicable)

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  • HMRC liaison, including CDS entries, duties/VAT guidance

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  • Transit documentation (e.g., T1 departures and discharges) and border formalities

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  • Coordination of all involved parties, including ports and carriers

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  • Onward freight and haulage arrangement when required (trusted partners, monitored end‑to‑end)

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  • Proactive communication with milestones and exceptions flagged early

Location coverage

Based in Hampshire, near the major ports of Southampton and Portsmouth, we work across all road and sea ports - bonded and non-bonded - throughout the UK, including:

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  • Southampton

  • Portsmouth

  • Felixstowe

  • Tilbury

  • London Gateway

  • Liverpool

  • Grangemouth

  • Immingham

  • Harwich

 

Regardless of the ports your shipments travel through, our team ensures consistent, compliant HMRC processing with clear updates.

Cats at Home
Moving In

Membership and standards

We’re proud members of British Association of Removers (BAR). Our approach combines specialist knowledge, efficient processes, and transparent communication, so your clients’ goods move smoothly and on time.

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The challenges we solve for removal & relocation companies

Tight delivery timelines
We prioritise speed without compromising accuracy, preventing avoidable delays.


Complex paperwork for importing/exporting personal effects
We thoroughly prepare and review submissions to minimise human error and rework.

 

Risk of demurrage, key rent, or storage charges
Accurate and timely declarations, along with proactive port coordination, help keep costs down.

home keys
Clothes suitcase

Why switch to Cartwright CS if you already have a provider?

Higher quality submissions
Poor paperwork leads to delays and overpayments. We enforce step‑by‑step QA, use clear checklists, and validate data before submission to reduce errors and rekeys.


Reliable onward freight coordination 
Deliveries that go wrong cost time and money. We only use trusted UK and international partners, monitor performance, and provide ongoing communication supported by auto container tracking and status updates.
 

Big‑company processes, small‑company care and attention
You get experienced customs professionals with rigorous PM and documented workflows, plus accessible, friendly support from a team that knows your jobs and clients by name.

How we work: simply, transparently, predictably

1. Briefing and collation of documents
We confirm route, port/terminal, commodity codes for personal effects, valuations, inventory lists, and any supporting documents needed (e.g., ToR, passports/visas).


2. Pre‑clearance review
We validate data to minimise queries from HMRC or terminals and align on timings for vessel/flight arrivals, as well as delivery slots.


3. Declarations and HMRC handling 
We submit accurate CDS entries, manage any clarifications with HMRC, and keep you informed at each milestone.


4. Port coordination and release
We liaise with terminals and carriers to secure release promptly, managing any holds efficiently.


5. Onward freight (optional) 
Where required, we arrange haulage/delivery with vetted partners and share live updates through to completion.

Moving a Couch
Fragile Box

What you can expect

  • Fast response and clear communication

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  • Accurate, compliant declarations

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  • Proactive updates and issue‑prevention

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  • Coverage across UK ports (bonded and non‑bonded)

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  • A partner that protects your timelines, and your reputation

Micro‑FAQs for relocation teams

Do you handle both imports and exports?
Yes, we handle personal effects and household goods into and out of the UK.


Can you help with Transit/T1 documents?
Absolutely. We handle T1 issuance and related transit formalities.
 

Do you operate only in Southampton and Portsmouth?
We’re based in Southampton, but we work across bonded and non‑bonded ports nationwide.
 

Can you arrange onward freight?
Yes. When required, we’ll arrange haulage with trusted local partners and keep you updated.

Movers Carrying Packages
Contact form

Let’s make relocations smoother together

Need a reliable customs partner for international removals? Get in touch, and we’ll respond quickly to scope your routes, paperwork, and timelines. Use the contact form below, and our team will come back with exactly what we need to get your next shipment moving.

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